STR Global
Organization
STR Global http://www.strglobal.com Blue Fin Building | 110 Southwark Street London, SE1 0TA United Kingdom Phone: +44 (0)207 922 1930 Fax: +44 (0)207 922 1931 Email: info@strglobal.com
For more than 20 years, STR has been the recognized leader for lodging industry benchmarking and research. STR and STR Global offer monthly, weekly, and daily STAR benchmarking reports to more than 37,000 hotel clients, representing nearly 5 million rooms worldwide. STR is headquartered in Hendersonville, Tennessee, and STR Global is based in London. For more information, visit www.strglobal.com or www.hotelnewsnow.com.



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STR Global Global hotel review for December 2009 STR Global provides clients—including hotel operators, developers, financiers, analysts and suppliers to the hotel industry—access to hotel research with regular and custom reports covering Europe, Middle East, Africa, Asia Pacific and South America. STR Global provides a single source of global hotel data covering daily and monthly performance data, forecasts, annual profitability, pipeline and census information

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STR reports US hotel performance for week ending 12 December 2009 The U.S. hotel industry posted declines in all three key performance measurements during the week 6-12 December 2009, according to data from STR. In year-over-year measurements, the industry's occupancy fell 2.9 percent to end the week at 48.1 percent. Average daily rate dropped 5.9 percent to finish the week at US$96.04. Revenue per available room for the week decreased 8.6 percent to finish at US$46.22.

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October 2009 Global Performance | STR Global The Americas region: In year-over-year comparisons, occupancy for the region dropped 6.2 percent to 58.2 percent, average daily rate declined 7.3 percent to US$100.33, and revenue per available room decreased 13.0 percent to US$58.38. In year-over-year measurements, the Asia/Pacific region's occupancy fell 0.6 percent to 67.1 percent; average daily rate declined 2.5 percent to US$128.09; and revenue per available room fell 3.1 percent to US$85.89. Figures for European occupancy, average daily rate and revenue per available room ranged from double-digit losses to double-digit gains, depending on the market and the currency used for comparison.

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European hotel data update from STR Global Trends in Hotel OCC, ADR, RevPAR“The New Normal” | View the latest European hotel data from STR Global's Jan Frietag, who gave a presentation today at the International Hotel Conference in Venice, Italy.

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STR global hotel performance for July 2009 The Americas region recorded declines in all three key performance metrics when reported in U.S. dollars for July 2009, according to data compiled by STR and STR Global. The European hotel industry posted mixed year-over-year results when reported in U.S. dollars, euros and British pounds for July 2009. Asia/Pacific region experienced decreases when reported in U.S. dollars for all three key performance metrics for July 2009.

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STR global hotel performance for April 2009 The Americas region reported declines in all three key performance metrics when reported in U.S. dollars for April 2009, according to data compiled by STR and STR Global. Occupancy for the region dropped 11.3 percent to 56.5 percent; average daily rate dropped 10.0 percent to US$99.66; and revenue per available room dropped 20.1 percent to US$56.33.

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London Market Update | March 2009 To say the market has been extremely tough over the last few months would be a massive understatement. We can see the effects that the banking crisis is having, the wider implications of an economic slowdown in the UK and the knock on for our own industry. As clients you have been very supportive of us in the past, either when we were The Bench or HotelBenchmark and now as STR Global and we want to try and help as much as we can. We are sitting on a large amount of quality market information, and whereas you have the ability to pull a lot of data through our website, you probably haven’t had the time to. In all market conditions, whether growing or contracting, we need to look at the specific market segment because they all behave differently.

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STR global hotel performance for March 2009 The Americas region reported declines in all three key performance metrics when reported in U.S. dollars for March 2009, according to data compiled by STR and STR Global. Occupancy for the region dropped 11.2 percent to 55.7 percent; average daily rate dropped 10.5 percent to US$100.94; and revenue per available room dropped 20.5 percent to US$56.18. Among the key markets, three markets reported increases in occupancy: Mexico City, Mexico (+5.5 percent to 59.5 percent); Ottawa, Canada (+0.8 percent to 62.8 percent); and Rio de Janeiro, Brazil (+0.3 percent to 70.4 percent). Nassau, Bahamas, reported the largest occupancy decrease (-23.0 percent to 63.2 percent).

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Global Lodging Performance Report | January 2009 | STR The Americas region reported declines in all three key performance metrics when reported in U.S. dollars for January 2009, according to data compiled from STR and STR Global. Occupancy for the region dropped 10.5 percent to 46.5 percent; ADR dropped 6.1 percent to US$102.33; and RevPAR dropped 15.9 percent to US$47.54.

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Charts | December 2008 and year-end ’08 worldwide hotel performance The global economic slowdown continues to have an impact on the hotel industry, as the world’s four regions reported mixed year-over-year and year-end results when reported in U.S. dollars, euros and British pounds for December 2008 and year-end 2008, respectively, according to data compiled by STR Global.

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Global Lodging Performance Report | December 2008 | STR The global economic slowdown continues to have an impact on the hotel industry, as the world’s four regions reported mixed year-over-year and year-end results when reported in U.S. dollars, euros and British pounds for December 2008 and year-end 2008, respectively, according to data compiled by STR Global.

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STR Global Performance Report | November 2009 The global economic slowdown is having an impact on the hotel industry based on the world’s four regions reporting mixed year-over-year results when reported in U.S. dollars, euros and British pounds for November 2008, according to data compiled from STR Global. Figures for occupancy, average daily rate and revenue per available room range from double-digit losses to double-digit gains, depending on the market and the currency used for comparison.

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Global Lodging Performance Report | October 2008 | STR The global hotel industry’s four regions reported mixed year-over-year results when reported in U.S. dollars, euros and British pounds for October 2008, according to data compiled from STR Global. Figures for occupancy, average daily rate and revenue per available room range from double-digit losses to double-digit gains, depending on the market and the currency used for comparison. “The worsening economic conditions started by the banking crisis that has affected economies across the globe have resulted in RevPAR declines in more and more regions”, said James Chappell, managing director of STR Global. “In U.S.-dollar terms, South America and the Middle East are the only two regions which reported RevPAR growth for October 2008 compared with October 2007. Even Asia Pacific has started to decline this month as business in particular has started to tighten the belt at uncertain market conditions”

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London weekly hotel performance to 26 October, 2008 London hotels saw revenue per available room (revpar) drop by 0.91% in the week ending 26 October, according to figures from hospitality research company STR Global. Revpar fell to £115.72, down from £116.78 during the equivalent week of 2007. Occupancy decreased by 1.38 percentage points to 83.43% while average room rate fell by 0.73% to £138.69compared with £137.69 in the corresponding week of 2007.

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Global Lodging Performance Report | September 2008 | STR The global hotel industry recorded declining occupancy rates and mixed average daily rate and revenue per available room results for the month of September 2008, according to data from STR and STR Global. Data for reports was gathered from more than 36,150 hotels comprising 4.93 million guestrooms worldwide. “The latest data see us following the similar pattern of the year, with occupancy levels falling as demand falls, without this translating into a drop in rates,” said James Chappell, managing director of STR Global. “Whereas at some stage this would seem inevitable, the industry seems to have learned from previous cycles that discounting in and of itself is not enough to stimulate demand and is, in most cases, counterproductive.”

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Global Lodging Performance Report | August 2008 | STR The global hotel industry recorded regionally mixed RevPAR results for the month of August 2008, according to data from STR and STR Global. August occupancies fell in every world region. Data for the survey was gathered from more than 36,150 hotels comprising 4.93 million guestrooms worldwide. “We see a trend of declining occupancies and growing room rates across the world,” said James Chappell, managing director of STR Global. “Whilst performance in each region is influenced by different factors, the worldwide economic slowdown has started to take its toll on the hospitality industry. The year-to-August 2008 results follow a similar trend with only the Middle East and Africa region reporting a slight increase in occupancy compared to the prior year.”

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July 2008 Worldwide Hotel Performance Results | STR The global hotel industry recorded positive growth in average daily rate and revenue per available room for the month of July 2008, according to data from STR and STR Global. July occupancies fell in all but one world region. Data for the survey was gathered from more than 36,150 hotels comprising 4.93 million guestrooms worldwide. "Global data for July followed the same pattern that we have seen all year,” said James Chappell, managing director of STR Global. “The US and Europe clearly are at a very different stage of the cycle than the other Global regions.”

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Monthly U.S. Lodging Performance March 2008 | Smith Travel Research Smith Travel Research (STR) is the recognized leader in providing accurate, actionable information and analysis to the lodging industry. Since 1985, the company has served the industry operating on the key principals of integrity, confidentiality and customer service. STR provides timely information and analysis to all major North American hotel chains and a growing number of chains in Europe and Asia. Individual hotels, management companies, appraisers, consultants, lenders and other lodging industry analysts also rely on STR data for the accuracy they require.

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Hotel Fashionista | Deloitte Reports Fashion hotels are part of a rapid expansion in the market for luxury branded consumer products. According to Verdict Research, global expenditure on these goods has grown by 31% over the past five years to reach $263 billion in 2007. Verdict expects the growth rate to accelerate over the next few years to reach $450 billion by 2012, boosted by high demand from the emerging economies.

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Food and Beverage 2012 | Eat, drink and be ready | Deloitte Report For food and beverage companies in the 21st Century, business is tough. In our view, it has never been more difficult to build a successful, sustainable and socially responsible food and beverage business in the UK. Increasingly, the sector faces a host of urgent, complex questions, and the decisions being taken now will shape the future of the industry value chain for decades to come.

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New Zealand - 100% pure opportunity | by Andrew Dick New Zealand is one of the least inhabited places on earth, one of the most stunning in terms of its natural beauty and, as the home of the first commercial bungee jump, the adrenalin capital of the world. Its popularity with international tourists is steadily increasing, with 4% annual growth expected over the next five years, according to the New Zealand Ministry of Tourism. Jobs in tourism already account for around 10% of the country’s total employment1 and the government has recently launched a strategic plan to ensure New Zealand delivers a world-class experience to visitors.

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An Excellent Month Of October | French Hotel Markets October 2007 | Deloitte Reports For the month of October, both the Parisian and the regional markets show a very good trend. The strong performance of Paris is driven by a significant increase in ADR. In fact, the potential occupancy increase is small as the occupancyrate of the capital is already high. Regional France, however, benefits from a strong increase in both occupancy rate and ADR that suggeststop records for the year 2007.

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Going from strength to strength - Extract from the European Performance Review Even without as many sports and cultural highlights in 2007, hoteliers in Europe will feel pleased with this year’s performance so far. Year-to-August revPAR increased 6.9% to €78. Although the pace of growth is marginally slower than the 8.5% seen in the same period last year, it is still impressive given the lack of events throughout the region. While Athens hosted the UEFA Champions League Football, France hosted this year’s Rugby World Cup, attracting hundreds of thousands of fans to Paris during September and October, filling hotel rooms in both cities.

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French Hotel Markets September 2007 | Deloitte Reports While regional france publishes a strong increase in ADR for September, the month's performances were weakerin Paris. After a few monthsof continuous growth, occupancy rates in the Parisian hotel industry are generally on a downturn. Nevertheless occupancy rates still stay at a high level and the growth in daily rates compensates for the decrease in demand.

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Putting out the welcome mat - Extract from the Asia Pacific Performance Review | Deloitte Asia is the world’s most inhabited region, with a population of more than 3.5 billion. During 2006, they were joined by 167m international arrivals, making the region the second most favoured destination after Europe. According to the World Tourism Organisation (UNWTO) arrivals were up by a further 9.7% in the first quarter of 2007, compared to a 7.8% rise in the whole of 2006, showing acceleration in demand.

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French Hotel Markets August 2007 | Deloitte Reports Summer 2007 was a 'good vintage' for the French hotelmarket. The month July concluded with an increase in RevPAR which has continued in August. The growth is even more remarkable as it is principallydue to good occupancy levels. This tendency reveals the renewed dynamics of leisure travellers.

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Building a platform for the future | Extract from the Middle East Performance Review It is predicted that around US$3 trillion will be invested in Middle East tourism and infrastructure and tourism over the next 20 years. In the first quarter of 2007 alone, more than US$2 billion was invested in the hotel sector. This level of activity has prompted Reed Travel Exhibitions, the organiser of the region’s leading travel and tourism event – Arabian Travel Market – to sponsor three in-depth studies on the future of Middle East tourism.

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French Hotel Markets July 2007 Against all expectations the bad weather conditions have not affected the dynamics in the French hotel market. The whole market publishes very good progressions for the first half of this summer.

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Macau's great gamble | Deloitte Report Across the Far East casinos are coming in from the cold as gaming becomes a truly global mainstream leisure activity. Singapore has lifted its decades-old ban, South Korea’s casino industry is expanding rapidly and both Taiwan and Japan are considering legalisation. Macau is the glittering jewel in Asia’s gaming crown. The Chinese owned peninsula has now overtaken the Las Vegas Strip to become the world’s largest gaming market with revenues of US$7 billion, and is expected to be worth up to US$13 billion by 2010.

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Winds of change | Does climate change spell crisis or opportunity for the tourism industry? | Deloitte The 2006 Stern report concluded that, "the scientific evidence is now overwhelming: climate change presents very serious global risks, and it demands an urgent global response". The business community must also consider these risks and determine its response, and the tourism industry is likely to be impacted more than most. This article was written by Lis Gibson , Partner, Deloitte UK and published in the Deloitte Tourism, Hospitality and Leisure Executive Report

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French Hotel Statistics | May 2007 | Growth Slowing Down | Deloitte Reports For the first time this year, the solid growth observed since January, has slowed down. In Paris, the RevPAR increases were more moderate then previous months, although still tangible. The standard 4-star hotels formed an exception since their RevPAR decreased compared to last year. In regional France, overall room revenue of has stagnated or even decreased.

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Going private - why it's so appealing | Deloitte Competition is red hot. The spectacular growth seen in Private Equity investment over the past decade reached record levels in 2006, and there is continued growth in the volume and size of Private Equity funds. This article was written by Dominic Graham, Director, Deloitte UK and published in the Tourism, Hospitality and Leisure Executive Report.

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The Search For An Oasis - Middle East Tourism Gets Set For Takoff From the tourism industry’s perspective the Middle East is the outstanding success of the decade. Even with the current backdrop of political unrest, destinations in the Middle East are developing at a phenomenal rate and now attract around 5% of the world’s tourists. This article was written by Lorna Clarke, Executive Director, HotelBenchmark™ and Dr Costas Verginis, Deloitte Middle East and published in the Tourism, Hospitality and Leisure Executive Report.

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Wealth with wisdom - serving the needs of aging consumers | Deloitte Reports Due to dramatic demographic changes around the globe and the aging of the Baby Boomer market, by 2008 companies in a range of sectors–including the consumer packaged goods, retail, financial services, healthcare, automotive, real estate and hotel and lodging businesses—will have to focus with ever greater savvy on serving the needs of a different type of consumer: one who is age 50-plus with shifting biological, psychological, social, and economic characteristics, needs and expectations.

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China and India - the reality beyond the hype The conventional wisdom says that China is the biggest story of our time. Now, as India goes through a similar process characterized by historically high rates of growth and further integration into the global economy, it appears that the path it follows will influence the global economy and business environment. Perhaps, then, India is the next big story. Global business leaders believe that they must have a strategy for both countries. China and India, despite their massive populations and growing importance, are quite different. Their economic structures, sources of growth, areas of competitive advantage and the impact they have will remain different in the coming years.

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Cabin Fever | Smooth Times Ahead For The Cruise Industry | By John Zamora, Deloitte Whichever way you look at it – there’s plenty of room for growth in the cruise industry. Currently, the number of tourists worldwide who book cruise vacations stands at around 13.4m, representing about 1.8% of the total world travel market, as estimated by the World Tourism Organisation. This article was written by John Zamora, Partner at Deloitte Miami and published in the Tourism, Hospitality and Leisure Executive Report.

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Take to the sky | European fuel prices – how are they affecting the tourism industry? Airlines are much more than just people carriers – they are crucial to a country’s competitiveness, taking millions of people to work, business meetings and on vacation. And with every additional cent per gallon slapped on the price of jet fuel resulting in an overall cost to the airlines of US$600m a year, find out how airlines are safeguarding their future. This article was written by Tom James, Principal, Energy Markets Practice at Deloitte and published in the Tourism, Hospitality and Leisure Executive Report.

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Pass The Bricks - When It's Time To Make A Break In The Hotel Business | By Neale Redington And Pete Hackleton Is it better to separate the business of running the hotels from owning the bricks and mortar, or to keep them together under one enterprise? This is a question that has occupied the hotel industry for decades. Those in favour of a division have pointed out that real estate investments tie up capital and that the stock market tends to value management companies higher than those involved in real estate. Many believe the property ownership element of an integrated hospitality company can drag down an organisation’s overall value.

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Managing Risks In An Uncertain World - A Brand Promise? | By Alex Kyriakidis and David Viles When news of terrorist attacks, hurricanes or other natural disasters first breaks, the initial reactions around the world are shock and outrage, then sympathy with the tragic loss of life and destruction of property. Next the insurers start to take stock and everyone in the tourism, hospitality and leisure industry begins the painful task of calculating the immediate and long lasting damage. With the first anniversary of the tsunami just behind us, and some areas still struggling with re-building projects; mopping up operations still underway following the recent hurricanes in the US; and countries bracing themselves for an avian flu pandemic, the world’s banks and insurers are counting the costs in billions rather than millions.

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China's Consumer Market - Opportunities And Risks | Deloitte Reports A hallmark of a modern, affluent economy is the rise of consumer spending on non-essential services including tourism. In 2003, 20.2m Chinese left the country to travel abroad, up from 8.4m in 1998. Industry experts expect this number to rise substantially in the next few years due to increased spending power, a possible revaluation of the Chinese currency and relaxed government rules concerning travel abroad.

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Getting personal | Article by John Worthington | Deloitte What do they need today? What might they need tomorrow? How will you keep them satisfied? Is satisfaction enough? What can you do to ensure they keep coming back to you time after time? The ability to answer these questions is more vital than ever in today’s competitive landscape. Estimates suggest that it is up to ten times more expensive to acquire a new customer than to retain an existing one. Building customer loyalty is not only the basis for repeat business, but also a means of broadening offerings, and cross-selling services. For a mature business customer retention is the key to increased profits.

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Travel, Tourism & Leisure Executive Report | July 2005 | Deloitte & Touche Deloitte & Touche is the UK's fastest growing major professional services firm. It is based in 23 locations, has over 10,000 staff nationwide and fee income of £713.6 million in 2001/2002. Deloitte & Touche is the UK practice of Deloitte Touche Tohmatsu, a global leader in professional services with over 98,000 people in 140 countries and fee income of $12.5 billion for the year ended 31 May 2002. The dedicated Travel, Tourism, and Leisure practice serves owners, investors, operators and developers across the world.

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When the chips are down | RFID technology helps the hotel business fight back | by Robert Collignon RFID technology helps the hotel business fight back. In today's economic climate recovery is tough for the hospitality and leisure industry. Help could be at hand, in the form of tiny low-cost 'smart' or 'passive' tags. Radio Frequency IDentification (RFID) tags can transform costly operational and logistics activities into ‘touchless’ processes, using wireless automation. Early adopters of the technology initially realised efficiency benefits linked to mechanical and/or repetitive processes. Hotels were among the first to recognise these types of applications in areas such as automating access to guestroom locks. But the potential for RFID goes much further than this, particularly once you start to exploit its ability to help gather real-time human activity data.

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HotelBenchmark Survey | Monthly Bulletin | India In response to the rapid growth of the hotel market in India over recent years, Deloitte has launched an India edition of the HotelBenchmark Survey. The India survey is another first for Deloitte's HotelBenchmark team and is being showcased this week in New Delhi at the World Travel Tourism Council's 5th Global Travel & Tourism Summit.

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How did Europe fare? | Extract from the Global Performance Review 2004 | Deloitte When comparing regional results, Europe seems to be aligned with the rest of the world, but dig a bit deeper and the picture’s rather bleak. Compared to 2000, Europe achieved double-digit US$ revPAR growth but when measured in euros revPAR is still 12% below 2000 levels. In 2003 HotelBenchmark introduced the Global Performance Review of the top 20 performing hotel markets. In this, the second edition, we consider the results of the HotelBenchmark Global Ranking Index (GRI) for 2004 which compares the performance of 165 cities outside North America and reveals how they have moved within the top 20 rankings since last year.

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An eye on the future | A new approach to systematic forecasting for the hotel industry (Deloitte) Historically, forecasting occupancy and average room rates for hotel rooms has been a black art rather than a science. That could be set to change, thanks to new ways of collecting and linking accurate, up-to-date information on a vast range of indicators to historical trading performance data. This article was written by Julia Felton, Executive Director of HotelBenchmark and Deborah Griffin from the Corporate Finance Tourism, Hospitality & Leisure Team at Deloitte and published in the Tourism, Hospitality & Leisure Executive Report.

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HotelBenchmark Survey | Paris and Ile-de-France | January 2005 Deloitte is delighted to announce the launch of the Paris and Ile-de-France edition of the HotelBenchmark Survey. Paris joins London as the second survey dedicated to city performance. Paris has long been a feature of the Europe edition of the HotelBenchmark Survey, but this is the first time that detailed markets within the city have been available on HotelBenchmark.com. The new survey breaks the Paris hotel market into 19 distinct markets, including key central areas and airport markets. Greater Paris is also broken down by size of hotel, star rating and average rate bands.

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Beyond the wall | China reveals its hidden tourism potential | Deloitte Country Snapshot The Great Wall twists for nearly 2,000 miles until it finally disappears into the Pacific Ocean. Behind it lies a country emerging from an isolated past, full of contrasts and contradictions, but also ripe with opportunity for the tourism industry. For a country that kept itself in virtual seclusion until a little more than a century ago, China did not hesitate in making up for lost time when the world came calling.

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Raising The Bar On Corporate Governance | What Sarbanes-oxley Means To The Tourism, Hospitality And Leisure Industry | Deloitte The 2002 Sarbanes-Oxley Act came on to the statute books as an attempt to rebuild public confidence in the way corporate America governs its business activities. The Act has far-reaching implications for the tourism, hospitality and leisure industry, as well as for its corporate customers and supply chain. The 1990s were some of the most prosperous and exciting times American business has ever seen. This period of prosperity came to an abrupt end in early 2000, when the infamous ‘Internet bubble’ burst, heralding economic turmoil in the USA. The disorder was only compounded when corporate giants such as Enron and WorldCom came crashing down amidst deceptive and corrupt business practices. Change was inevitably in the air.

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Time to Check-In | Deloitte Tourism, Hospitality & Leisure Review The most significant recent change in the UK hotel sector has been the type of investor checking-in to hotel investments which, in turn, has stimulated a fundamental change in the industry’s structure. This article examines some of the factors that have driven these changes, with particular focus on the long-term performance of UK hotels and value growth. This article was written by James Simmonds and Angela O'Reilly in the Corporate Finance Tourism, Hospitality & Leisure team at Deloitte and published in the Tourism, Hospitality & Leisure Review.

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Carrying The Load – How Deregulation Will Impact The Gds Heavyweights | Deloitte Reports When Sabre was introduced in 1960 it was the first real-time business application of computer technology and enabled American Airlines to move to a fully automated passenger reservation system. Today there are 4 major Global Distribution Systems (GDS) - essentially electronic databases of travel information allowing multiple travel providers to display and manage their inventory. Publicly all the GDS have welcomed deregulation, so what form will the future take for the major players? Read full PDF article.

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London weighs up the Olympic legacy - Deloitte Report There's no doubting the determination of Barbara Cassani, Chairman of London's bid to host the Olympics, and the massive support from UK business to bring this most elite of sporting events to the city. Along with the thousands of world class athletes and the estimated half a million spectators for the 16 days of competitions, the Olympic Games brings with it a lasting legacy in terms of national pride, inward investment, urban regeneration, tourism and business conferences stretching into the future.

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Deloitte & Touche HotelBenchmark Survey - July 2003 - Summary Report The HotelBenchmark Survey by Deloitte & Touche is the leading survey of its kind, containing data from over 6,000 hotels across all areas of the world outside of North America. The results below reflect a sample of the 320 markets on which we report on a monthly basis, providing depth of coverage and sample sizes, which are unsurpassed in the majority of regions.

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Travel, Tourism & Leisure Executive Report | June 2003 | Deloitte & Touche Welcome to the second issue of our publication written by members of the global Deloitte & Touche Travel, Tourism and Leisure practice for our clients and contacts throughout the industry. And welcome back if you read the first issue - thank you for the positive comments sent in. More than any other industry, ours depends on a peaceful world. SARS and the war in Iraq has already led to a slow down in reservations for airlines,hotels and other suppliers.Major corporates and SMEs, as well as Deloitte & Touche itself, have issued their business travellers with travel and safety advice.

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Deloitte & Touche HotelBenchmark Survey - April 2003 - Summary Report The HotelBenchmark Survey by Deloitte & Touche is the leading survey of its kind, containing data from over 6,000 hotels across all areas of the world outside of North America. The results below reflect a sample of the 320 markets on which we report on a monthly basis, providing depth of coverage and sample sizes, which are unsurpassed in the majority of regions.

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Deloitte & Touche HotelBenchmark Survey - January 2003 - Summary Report The HotelBenchmark Survey by Deloitte & Touche is the leading survey of its kind, containing data from over 6,000 hotels across all areas of the world outside of North America. The results below reflect a sample of the 320 markets on which we report on a monthly basis, providing depth of coverage and sample sizes, which are unsurpassed in the majority of regions.

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The European Market In Perspective - IHIF 2003 Presentation By Nick van Marken - Deloitte & Touche Over a thousand delegates attended the recent International Hotel Investment Forum in Berlin in mid-March and similar to last year, Nick van Marken was one of the experts who spoke at the opening general session. 'Painting the Picture' was the title for the general session that discussed the outlook for the markets and trends that would affect the European hotel industry. Here is the presentation that Nick made at the conference.

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Deloitte & Touche HotelBenchmark Survey - December 2002 - Summary Report The HotelBenchmark Survey by Deloitte & Touche is the leading survey of its kind, containing data from over 6,000 hotels across all areas of the world outside of North America. The results below reflect a sample of the 320 markets on which we report on a monthly basis, providing depth of coverage and sample sizes, which are unsurpassed in the majority of regions.

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Deloitte & Touche HotelBenchmark Survey - November 2002 - Summary Report With a track record as the definitive source of hospitality data, the HotelBenchmark Survey provides timely feedback on hotel performance and market trends to better inform key decision makers. With over 6,000 contributing hotels, the survey monitors market and financial performance in over 300 key hotel markets across 140 countries on a monthly and annual basis.

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Full House for Amsterdam Hotels - inaugural HotelBenchmark Survey for Belgium & The Netherlands (Deloitte & Touche) Results from the inaugural HotelBenchmark Survey for Belgium & The Netherlands by Deloitte & Touche launched last week in Amsterdam reveal that hotels in Amsterdam significantly outperformed their Brussels counterparts in 2001 with occupancy levels of 80 percent compared to 69 percent in Brussels. Year-to-September 2002 data reveals that Amsterdam hoteliers have managed to restrict the downturn in demand with occupancy falling just 1.8 percent to reach 79 percent, compared to a 7.3 percent decline in Brussels to 64 percent.

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Deloitte & Touche Monthly Hotel Performance Summary Report - October November 2002 The HotelBenchmark Survey by Deloitte & Touche is the leading survey of its kind, containing data from over 6,000 hotels across all areas of the world outside of North America. The results below reflect a sample of the 320 markets on which we report on a monthly basis, providing depth of coverage and sample sizes, which are unsurpassed in the majority of regions.

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UK Budget Hotel Sector 2002: Head strong but not head long Deloitte & Touche For the UK hotel industry as a whole, 2001 was a turbulent and difficult year. It was hit by the foot & mouth crisis, the terrible events of September 11 and the general uncertainty surrounding the UK, US and other world economies. Throughout all this, the budget hotel sector in the UK appeared to be fairly resilient.

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