The Albus, a four star hotel in Amsterdam has taken the step to move beyond offering just pay TV to its guests by installing Quadriga's guest communications portal Sensiq, and using the TV as a vehicle to improve guest communications and provide potential new revenue streams.
The portal will provide the hotel with a communications channel to push information about the local area - including shopping, culture and entertainment - as well as inform guests about services and special promotions within the hotel across its leisure and dining facilities. As part of this new initiative, the hotel has also updated all 74 rooms with new Philips 32-inch flat screen LCDs, to provide a state of the art system to add to the luxurious feel of the hotel and enhance the overall guest experience.
Taco van der Meer, director of The Albus, comments: "We needed a solution which provided a return on investment and additional revenue generation opportunities. Sensiq offers this capability and much more. The system still allows us to offer a great range of entertainment content, but it also enables us to use it as a true portal to communicate with leisure and business guests, providing additional information to help them make the most of their stay in Amsterdam."
"Quadriga's Sensiq also enables us to promote our hotel services and facilities directly to our guests in their rooms, which provides us with potential new revenue streams." he adds.
Marc Budie, technology director at Quadriga, adds: "We have developed Sensiq to give hoteliers an opportunity to generate additional business value, whilst enhancing communication with guests and bringing relevant information to them. By tailoring the in-room experience to meet the needs of its guests, The Albus is leading the way in using technology to enable the provision of enhanced services and optimise guest satisfaction and loyalty."
About Quadriga
Quadriga works with the world's leading hotels to support their brand and help them to differentiate themselves from their competition. Quadriga specialises in creating communications solutions for hotels and guests, delivered through the TV and guest laptops, providing guests with a gateway to a world of information and content.
By enabling hotels to communicate with their guests and promote their services and facilities, Quadriga can help hotels to generate additional business value.
The company delivers solutions that evolve with the rapidly changing technology needs of hotels and their guests. It specialises in integrating diverse digital, internet and network technologies and the ability to support existing network infrastructures ensures that it can achieve a high level of efficiencies for its hotel customers.
With 25 years experience and providing services in up to 400,000 rooms, Quadriga provides the single answer to a hotel's guest communications needs and is the trusted partner to the world's leading hotel chains, including InterContinental Hotels Group, Accor, Starwood Hotels & Resorts, Marriott International and Hilton.
For more details on the company visit: the Quadriga website or contact Berkeley PR via quadriga@berkeleypr.co.uk or +44 (0)118 988 2992.
