SOUTHLAKE, Texas | Sabre Hospitality Solutions has been selected by Kimpton Hotels & Restaurants as its provider of distribution and marketing solutions. Kimpton's 49 hotels across the United States will use the Sabre Hospitality Solutions' SynXis Central Reservation System (CRS) for connectivity to all channels including Global Distribution Systems, Online Travel Websites and direct voice reservations. Kimpton will also use the Guest Connect booking engine to enhance its website's merchandising capabilities while adding mobile booking functionality.
Sabre Hospitality Solutions' Guest Connect represents an enhancement to Kimpton's online booking engine and gives each hotel complete control of the customization process. Additionally, features such as: instantaneous rate availability, promotional pricing, dynamic packaging, unlimited descriptive content, image distribution and increased marketing capabilities via email confirmations and guest communication were important to Kimpton's decision to switch to Sabre Hospitality Solutions.
"After careful evaluation of the vendors, we determined that Sabre Hospitality Solutions was a great fit for Kimpton Hotels based on technology, integration with our partners and valuable functionality for our guests," said Kathleen Reidenbach, vice president, Revenue Management & Distribution for Kimpton Hotels & Restaurants. "There are numerous reasons for our selection but it came down to their experience in the market and the breadth of Sabre Hospitality's complete end-to-end solutions."
Based on the needs of the marketplace, Sabre Hospitality Solutions has invested significant resources on building strategic relationships with the industry's leading technology providers. Among the many reasons cited for selecting Sabre Hospitality Solutions was the seamless connectivity between the SynXis CRS and Kimpton's existing technology including its property management systems, revenue management systems and customer relationship management systems. Hoteliers benefit from this integration with streamlined operations, single-image of inventory, cost savings and better customer service.
"We are thrilled to be working with a company whose culture and values closely align with Kimpton's," said Niki Leondakis, chief operating officer for Kimpton Hotels & Restaurants. "Sabre has demonstrated an unwavering commitment to improving guest experience and creating incremental revenue opportunities through leading functionality, connectivity and partnerships for their customers."
"Kimpton's highly-praised attention to detail, focus on customer service and drive to provide the best product to the marketplace is right in line with Sabre Hospitality Solutions' goal to be the best in the world at what we do," said Felix Laboy, president and general manager of Sabre Hospitality Solutions. "We are honored to be selected by the talented team at Kimpton and look forward to a successful future."
About Sabre Hospitality Solutions Sabre Hospitality Solutions leverages the strength and breadth of Sabre Holding's technology, marketing and distribution tools to bring hotel suppliers a global end-to-end solution. Sabre's hospitality expertise and portfolio of solutionshas grown significantly over the last several years and now includes SynXis, whichprovides distribution technology and marketing services; E-site Marketing, the leading hospitality Internet marketing solutions provider; Sabre Hotels GDS; Sabre Hotel RFP, which develops, delivers and manages hotel requests for proposals into a single organization; and Sabre Media Solutions for GDS and other creative services in hospitality. For more information visit
http://www.sabrehospitality.com.
Sabre Holdings connects people with the world's greatest travel possibilities by retailing travel products and providing distribution and technology solutions for the travel industry. More information is available at
http://www.sabre-holdings.com.
ABOUT KIMPTON | San Francisco-based Kimpton Hotels & Restaurants, a collection of boutique hotels and chef-driven restaurants in the US, is an acknowledged industry pioneer and was the first to bring the boutique hotel concept to America.Founded in 1981 by Bill Kimpton, the company is well-known for making travelers feel welcomed and comfortable while away from home through intuitive and unscripted customer care, stylish ambience and having a certain playfulness in its approach to programs and amenities. Each hotel provides a range of exciting culinary experiences through locally-loved, top-rated, destination, chef-driven restaurants.Kimpton leads the hospitality industry in ecological practices through its innovative EarthCare program that spans all hotels and restaurants. Privately held Kimpton has consistently earned high customer satisfaction scores by the Market Metrix Hospitality Index, exceeding other hotel companies including those in luxury and upscale segments. Among the company's newest properties are the LEED registered Hotel Palomar and LEED registered Square 1682 restaurant
byChef Guillermo Tellez in Philadelphia, PA, which opened in October 2009.Currently, projects are underway in New York City and Chicago. For more information, please visit
www.KimptonHotels.com or call 1-800-KIMPTON.
