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That Phone In The Bathroom Is So 1977 | By Ian Millar

Ian Millar Yearbook

Technology is changing so fast, it’s almost impossible to keep up, writes IAN MILLAR, Professor of Hospitality Technology at the ECOLE HOTELIERE DE LAUSANNE. This is especially true for hospitality and hoteliers, “who have better things to worry about in the current economic climate.” With a plethora of surveys demonstrating that guests want real-time weather and an alarm clock, thirty international TV channels and connection points for their own devices, he proposes that 2010 will be the year that we begin to re-assess the way hotels are rated, and start giving much more consideration to a hotel’s technology offering.

About The Hotel Yearbook: The Hotel Yearbook is a uniquely forward-looking annual publication. Each year, dozens of CEOs and other senior executives from the hotel industry worldwide, as well as leading analysts and observers, use this platform to share their expectations for the coming twelve months. Each of the 70+ contributors looks specifically at his or her area of expertise, describing the likely developments for the year ahead. As a whole, The Hotel Yearbook thus offers readers a comprehensive overview of the trends and factors that will have an impact on the performance of the hotel business in the year to come – as perceived by the industry’s leaders themselves. For more information visit www.hotel-yearbook.com.

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Hotel Yearbook 2010 CoverThat phone in the bathroom is so 1977 | By Ian Millar
Technology is changing so fast, it’s almost impossible to keep up, writes IAN MILLAR, Professor of Hospitality Technology at the ECOLE HOTELIERE DE LAUSANNE. This is especially true for hospitality ...

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