TRUST Voyager offers all the functionality hotels need to maintain data for all distribution channels via one single entry and database. Over 50 enhancements have been incorporated since the launch, including a new user front-end and channel management controls, functions to reduce the time effort to load rates, as well as automated tools to support PMS interfaces. TRUST Voyager also features new functions based on TRUST's Customer Advisory Board.
Kempinski Hotels & Resorts, one of the finest collections of luxury hotels and resorts in the world, was the first company to switch to TRUST Voyager in July 2002. Salika Glattkowski, director of revenue management at Kempinski Hotels & Resorts, commented: "Since switching to TRUST Voyager, our hotels can more easily manage all of their own data. The benefits of the product are tremendous and we can already see clear signs that it will help increase our profitability.">
"Our mission is guided by our long-standing experience and commitment to understanding the needs of both the consumers and hoteliers, and integrating new and innovative products to address these needs," said Sven Hohmann, president and CEO of TRUST International. "TRUST Voyager is a prime example of TRUST creating solutions to address the direct market needs of hoteliers. We attribute the growing positive interest in TRUST Voyager to our customer-focused development and expect to bring on more clients in the near future, with many contracts in the pipeline.">
TRUST Voyager is a complete re-engineering of the Central Reservations System (CRS) software and encompasses powerful new features such as extended rate loading features, availability calendar, sophisticated yield functions, the ability to evaluate business data in real-time and online to improve management decisions, reservation tools for GDS and Internet distribution, extended integration to third-party systems, and the capacity to process data from existing customer relationship management (CRM) tools.
About TRUST International
TRUST International, (www.trustinternational.com), is part of Cendant 's Travel Distribution Division. TRUST develops and implements state-of-the-art central reservation systems, providing tailor-made, real-time reservations and global distribution solutions for the hospitality industry. Serving 36 countries in 16 languages, TRUST services provide real-time solutions that seamlessly connect hotels and bookers worldwide, including private label telephone lines, connectivity to all Global Distribution Systems (GDS) and various Web sites and Internet platforms, and three Global Communication Call Centers Germany, the Americas office in Orlando, Fla., and an Asia Pacific communication center in Singapore. TRUST maintains three offices worldwide including the Headquarters in Frankfurt, clients are some 1,300 hotels at 685 destinations in 95 countries, i.e. Astron Hotels & Resorts, Boutique Hotel Group, Dorint Hotels & Resorts, Four Seasons Hotels & Resorts, Hard Rock Hotels, Kempinski Hotels & Resorts, The Leading Hotels of the World, Mandarin Oriental Hotel Group, Mövenpick Hotels & Resorts, Oberoi Hotels & Resorts, Pan Pacific Hotels & Resorts, Group Posadas, Raffles International Hotels & Resorts, Small Luxury Hotels of the World, SRS-Worldhotels, Steigenberger Hotels & Resorts, and Swissôtel Hotels & Resorts.
